Returns
As a consumer you have 14 calendar days after receipt of your order to decide if the piece you ordered is right for you. Within 14 days you have the right to withdraw from this contract without giving any reason. The withdrawal period will expire after 14 days on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the products.
To exercise the right of withdrawal, you must inform us by mailing to info@reveil.hu of your decision to withdraw from this contract by an unequivocal statement.
You may use the model any withdrawal form, but it is not obligatory. You can also download the withdrawal form online here, fill it in and submit the form or any other unequivocal statement to us. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium by email without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from the contract, you shall send back the products without undue delay and in any case not later than 14 days from the day on which you communicate your withdrawal from this contract to us.
If you withdraw from the contract we will refund any products, provided that they have been kept in perfect, original, and unused condition prior to their return with its original tag intact and attached.
RÉVEIL Ltd. determines in its sole discretion whether the products are in their original condition when returned.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of shipping (with the exception of the supplementary costs resulting from your choice of a type of shipping other than the least expensive type of standard shipping offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods to us at:
RÉVEIL Rendezvényszervező és Vendéglátó Kft.
HU-1141 Budapest, Bonyhádi út 95.
email: info@reveil.hu
without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us.The deadline is met if you send back the goods before the period of 14 days has expired.
Please note that you will have to bear the direct cost of returning the goods if you decide to withdraw your order. To ensure a safe return of these items please follow our instructions regarding wrapping, shipping and insurance in this regard. You are required to use the same delivery company that has delivered the goods to you i.e. the company selected by us.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
If you fail to follow our instructions regarding shipping and wrapping we cannot be held responsible for loss, damages, or additional costs during shipping.